Tuesday's Theme - Complex Lives & Compassionate Practice

Responding to Vulnerability, Neurodiversity and Trauma

This theme explores how vulnerability, neurodiversity and trauma can shape behaviour, communication and conflict. It’s designed for anyone working in housing, mediation, complaints handling or frontline roles who wants to respond with greater compassion, reduce escalation and achieve more sustainable outcomes in complex situations.

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Activities & Resources

Resources will continue to grow as we get closer to the event, with new activities added to help teams, schools and services take part in ways that feel meaningful for them.

Free Webinar - Creating Safe Spaces: Building Understanding into Policy and Practice

Join Kim Logan and sector experts for a practical session exploring what it really means to create safe spaces in complex environments. The webinar looks at how understanding vulnerability, neurodiversity and trauma can be built into policy and everyday practice, supporting more compassionate responses, stronger communication and better outcomes where conflict is present. Featuring experts and practitioners including Miriam Mintz, Nancy Radford, Marie Coombes, Caroline Roodhouse, Emma Jenkings and Cathy Chattaway.
Details:

Live Webinar Via Teams

Tuesday 28th April 2026

10am - 11am

Watch The Replay

Live Lunch & Learn Session - Communicating Well With People In Crisis With Marie Coombes

A practical 30 minute Lunch & Learn focused on communicating calmly and effectively with people in distress or crisis. This session explores how vulnerability, neurodiversity and trauma can affect communication, and offers simple, human-first approaches that help reduce escalation, build trust and support safer conversations in pressured situations.
Details

Live Webinar Via Teams

Tuesday 28th April 2026

12.30 - 1pm

Watch The Replay

Two women recording a podcast in a modern office with a microphone and laptop.

The CRW Podcast - Human First: Understanding the People Behind the Conflict

This episode explores what it means to look beyond behaviour and understand the people behind conflict. Through conversations grounded in lived experience and practice, it reflects on vulnerability, neurodiversity and trauma, and how more compassionate responses can change the direction of difficult situations. Hosted by Kim Logan and featuring Charlotte Calkin, Criminologist and Accredited Practitioner and Trainer with the Restorative Justice Council (RJC).
Details:

Recorded Podcast Released 28.04.26

Listen Via Your Preferred Streaming Service

45 Minutes - Listen In Your Own Time

Coming Soon

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